This Privacy Policy describes how Lock & Partners Limited (“we,” “us,” or “our”) collects, uses, and protects personal information in compliance with New Zealand’s Privacy Act 2020. By engaging with us or using our website, you agree to the practices outlined here.

1. Information We Collect

We collect and store personal information from clients, potential clients, suppliers, employees, job applicants, and contractors. Personal information may include:

• Contact Details: Name, address, phone number, email, job title
• Professional Information: Employment history, qualifications, social media profiles
• Family Information: For insurance/planning purposes, such as names and birthdates
• Financial Data: Tax information, payroll, assets, and bank details
• Identification: Documents for identity verification, e.g., passports and driver’s licenses, as required by law
• Website Data: IP addresses and browser details
• Premises Security: CCTV images for visitor security

We do not intend to collect sensitive information (e.g., health or political views) unless voluntarily provided.

2. Why We Collect Personal Information

Your personal information helps us to:

• Deliver professional services and advice
• Manage event invitations and client communications
• Ensure secure operations and meet regulatory requirements
• Handle administrative tasks (e.g., invoicing and reporting)
• Recruit and support our employees

We will not use your information for unrelated purposes without consent, unless required by law.

3. How We Collect Information

• Directly: Through business interactions, forms, event registrations, and communications.
• Indirectly: From public sources, clients, social media, or service providers, when necessary for business.

If you provide information about others, please ensure you have consent.

4. Use of Cookies

Our website currently may not use cookies, but we may introduce them in the future to enhance your browsing experience and gain insights into how visitors interact with our content.

If cookies are implemented, they will allow us to recognize repeat visits, personalize user preferences, and collect information on website activity.

Types of Cookies We May Use in the Future:

• Essential Cookies: Necessary for basic website functionality, such as accessing secure areas.
• Performance and Analytics Cookies: Help us analyze how visitors use our website, improving site functionality and content. Any data collected would be aggregated and anonymized.
• Functional Cookies: Allow us to remember your choices (e.g., language preferences) for a more customised experience.

Managing Cookies: You can control cookies through your browser settings, including the ability to block or delete them. Please note that disabling some cookies may affect website functionality.

5. Use of reCAPTCHA

Our Site uses Google reCAPTCHA to protect against spam and malicious activity.

• reCAPTCHA analyses user interactions and collects information like IP addresses, mouse movements, and browsing behaviour to verify users are human.
• Data collected by reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

6. Children’s Privacy

Our website is not directed to individuals under 16, and we do not knowingly collect data from them.

7. Sharing Information

We may share information with trusted third parties when needed to:

• Provide services and meet regulatory obligations
• Support business operations through service providers
• Fulfill legal requirements (e.g., with law enforcement)
• Facilitate business transfers, if applicable

All third parties are required to uphold confidentiality and security.

8. Data Security and Retention

We implement security measures to protect your information, but no system is completely secure. Personal information is retained as long as necessary for business or legal requirements.

9. Your Privacy Rights

You have the right to access or correct your personal information. Please contact us at [email protected], and we may ask for identification to verify your request.

10. Contact Us

For any privacy inquiries, please contact:

Privacy Liaison
Lock & Partners Limited
3/16 College Hill
Freemans Bay, Auckland, New Zealand
[email protected]

11. Updates to This Policy

We may update this Privacy Policy, and any changes will be posted here with the revision date. Continued use of our website signifies your acceptance of these terms.